Accessing AWARD®

Logging in to the system. Help with passwords, usernames and supplier registration. Everything you need to get you in.

Common login issues
Customers typically report the following login issues: Forgotten Username and/or password Account locked Unable to reset password or retrieve user na...
Mon, 5 Sep, 2022 at 5:12 PM
MOD Defence Sourcing Portal and AWARD®
The DSP e-sourcing platform is provided to the MOD by Jaggaer and Commerce Decisions in partnership.  Jaggaer and Commerce Decisions have been partners ...
Fri, 23 Jun, 2023 at 3:26 PM
AWARD Authentication Options
We have three different capabilities for authentication within AWARD.   Standard authentication is the default method used within AWARD accounts. It is a ...
Thu, 16 Mar, 2023 at 4:07 PM
Single Sign On (SSO) for First-Time AWARD® Access
Single Sign On (SSO) simplifies the authentication process by enabling users to access multiple systems or services using a single set of login credentials....
Thu, 5 Dec, 2024 at 3:18 PM
Signing into AWARD® using Multi-Factor Authentication (MFA)
What is Multi-Factor Authentication (MFA)? Multi-factor Authentication (MFA) is a robust security measure that enhances the safety of your AWARD® account. ...
Fri, 27 Oct, 2023 at 2:59 PM
Multi-Factor Authentication (MFA) Issues
MFA Common Challenges and Solutions Multi-factor Authentication (MFA) provides an essential layer of security for your AWARD® account. While MFA significan...
Fri, 27 Oct, 2023 at 2:57 PM
Forgotten username or password
Forgotten passwords and usernames can be easily reset or retrieved from the AWARD® login screen: simply click on the forgotten password / username links. ...
Fri, 31 Mar, 2023 at 4:14 PM
Username and email address are not recognised
You are trying to access AWARD® but you keep getting the message: username and or password are incorrect / not recognised.     There are a few easy ...
Thu, 15 Dec, 2022 at 9:55 AM
Unable to reset password or retrieve username (not recognised)
You are trying to access AWARD® but have forgotten your details. When you try to retrieve your user credentials you keep getting the message: username and ...
Wed, 19 Apr, 2023 at 4:32 PM
AWARD® user account locked
The quickest way to unlock your account (without contacting the helpdesk) is to request a password reset (via forgotten password link on the Home page).   ...
Mon, 5 Sep, 2022 at 5:13 PM